Custom integrations

Your stack, integrated.

Most phone systems hand you a fixed list of integrations and shrug if your CRM, billing system, or database isn't on it. VocaVoIP works the other way around: tell us what your business runs on, and our team builds the connection for you. If it has an API, we can integrate it — and we don't bill you to build it.

Request an integration → See how it works

Built by our team as part of coming aboard · No charge for the integration build · If it has an API, we can connect it

What we connect

Whatever your team already runs on.

These are examples — not a fixed menu. Bring us the tool you use; if it exposes an API, it's on the table.

CRM & help desk

Salesforce, HubSpot, Zoho, Zendesk, or your own — pop the caller's record on answer, log calls automatically, create tickets from voicemails.

Billing & scheduling

Look up an account balance, book an appointment, or check an order status right from the call — connected to the system that already holds it.

Your own database

No off-the-shelf product? If you have an internal system with an API, we connect the phone line straight to it — the same as any brand-name tool.

Payments

Take a payment over the phone through your processor. Sensitive details go straight to the gateway — see the security model below.

Identity verification

Verify a caller against the records your system already keeps — the agent sees "verified," never the raw personal details.

Anything with an API

ERP, inventory, dispatch, a homegrown app — if it can talk over an API, we can wire VocaVoIP to it. Tell us what you need.

How it works

You tell us. We build it. It just works.

1

Tell us what you need

Share the tool you use and what you want the phone system to do with it — pop a record, log a call, take a payment, verify a caller.

2

We build the integration

Our team designs, builds, and wires the connection to your stack — white-glove, as part of coming aboard. We don't bill you for the build.

3

It runs on every call

Your integration lives inside your call flows and AI receptionist, working automatically on every call from day one.

Secure by design

Sensitive data passes through — it never lands with us.

For payments and identity checks, VocaVoIP is a secure conduit, not a store. A caller enters sensitive details on their keypad; we pass them straight to your processor or system of record and hand back only the result. We never store card numbers or personal identifiers, and your live agent never sees them.

  • ✓ Card & ID details go straight to your processor / system — never into ours.
  • ✓ Agents see only the outcome: approved, declined, verified.
  • ✓ Keeps sensitive data out of scope for you and for us.
  • ✓ If personal info is ever spoken by accident, the transcript is destroyed and logged.

Conduit, not store

Sensitive input never rests inside VocaVoIP. It flows through to the system you already trust with it, and only a result comes back.

Caller keypad → VocaVoIP (pass-through) → Your processor / system
Result only → Agent sees “Approved ✓”

Tell us what you need integrated.

Bring us your stack. We'll build the connection — no charge for the build — so your phone system fits the way you already work.

Request an integration →